Site Visits by Immigration Officials

Federal immigration officials from the U.S. Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), and the Student and Exchange Visitors Program (SEVP) may conduct site visits to campus for a variety of reasons.

Below are specific reasons that DHS, USCIS, or SEVP officers may conduct site visits to UW–Madison. These visits are often conducted as part of routine audits and are not the same as enforcement actions. Visits are a part of normal immigration processes and are not typically a cause for undue concern.

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USCIS Visit

Anyone applying for USCIS benefits such as change of status or an EAD should be prepared for the possibility of a visit by USCIS. The purpose of these visits is to confirm the information submitted in the benefit application.

H-1B Temporary Worker Program Audit

USCIS Fraud Detection Unit occasionally conducts visits to employers across the United States for the purpose of ensuring H-1B employees are engaging in approved work activities. Such a visit requires the officer to speak to the H-1B employee at their work location and review the H-1B petition with IFSS. Either the employee or IFSS can be contacted first. Occasionally, the officer will contact the employing department indicated on the petition filed by the university. These visits should not be a cause for alarm, as they are generally routine and selected at random.

Additionally, the Department of Labor (DOL) may conduct a site visit to an employer and may request to see certain documents related to the filing of a labor condition application (LCA). An LCA is required for all H-1B/E-3 petitions.

If a department or employee is contacted, they should notify IFSS.

SEVP Field Representative Visit

SEVP administers the F-1/J-1 programs and employs field representatives who serve as liaisons between SEVP and certified schools. Regional field representatives visit the university regularly to meet with ISS/IFSS staff. These visits are routine and typically serve as an opportunity for the field representative to share news and updates from SEVP.

SEVP OPT Audit

DHS conducts site visits to employers who hire F-1 international students in Optional Practical Training (OPT) for the purpose of investigating the nature of the training. OPT is meant to provide students training in their field of study. Generally, employers should receive a 48-hour advance notice prior to any site visit. Questions are most often about the nature of the employment and adherence to the I-983 training plan, if applicable. The DHS website has more information about what to expect from a OPT SEVP Audit.

What to Do if You or Your Office Receives a Visit

In many cases, these visits are part of routine audits. If you (or someone you know) receive a visit or a call from an immigration official, follow these steps:

  • Stay calm and remain polite. Take enough time to think before you respond.
  • Ask the agent for their name and to see their government issued badge. Most likely the agent will show you their badge without you asking. If not, it is your right to ask for this.
  • Verify the agent’s identity and agency with badge and ask the agent why they are on campus, if they have not shared that information already.
  • Ask the agent to have a seat in a waiting room or lobby. If you do not have such a space, politely ask them to wait where they are while you try to reach the proper contacts.
  • Call the Office of Legal Affairs at 608-263-7400 and speak with one of the attorneys.
    • The OLA office number is answered 24/7.
    • Tell the attorney the following information: “Agent X from the Department of Y is here to talk to you about Z.” Do not leave a voicemail message with Legal Affairs, choose an option on the menu to reach the answering service.
    • If no one from Legal Affairs is available, tell the agent that no one is available right now. Ask the agent if they can come back another time.
  • Do not give the agent access to any paper files or access to any computer systems. Agents are free to enter any public areas of your workplace but must have a valid search warrant to enter a non-public area.

Guidance on Federal Immigration Activity

To assist and support university employees, a Guidance on Federal Immigration Activity resources page has been developed.

Here you will find translated versions of the federal immigration activity guidance, and answers to frequently asked questions about resources, public safety and privacy.